Customer Service Executive - Two Wheeler Loans

Tata Capital; Alappuzha; On-site; INR 200,000 - 280,000; Full time

Job summary

Tata Capital in India seeks a proactive team member to support growth under supervision. The role focuses on identifying customers for potential business, collecting and validating documents, and ensuring smooth disbursement processes while adhering to SOPs.

The candidate will assist in achieving sanctioned ratios, meet customer needs, and contribute to cross-selling multiple products. They will also help empanel new vendors and uphold RBI regulatory compliance within daily operations.

Responsibilities

• Identify the customers for potential Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross-sell multiple products, under the guidance of Supervisor/ Manager
• empanelment of new vendor and develop relationships with them
• ensure compliance to all Audit / RBI regulations

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business


• Collect the documents from Customers and validate as per the organization norms


• Logging the case in the system as per SOP and follow the process for disbursement.


• Fulfil - the Sanction ratio as per organisation requirement


• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.


• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them


• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.