Customer Service Executive - Two Wheeler Loans

Tata Capital; Ranchi; On-site; INR 180,000 - 240,000; Full time

Job summary

Tata Capital is seeking a proactive banking associate in Ranchi to work under supervision to identify customers for potential business, collect and validate documents, and log cases in the system per SOP to enable disbursement.

You will assist in achieving sanction ratios, fulfill customer requirements, and cross-sell multiple products under supervision, while empaneling new vendors and ensuring compliance with Audit/RBI regulations.

Qualifications

• Identify customers for potential business opportunities.
• Collect documents from customers and validate per norms.
• Log cases in the system as per SOP and follow disbursement process.
• Fulfil sanction ratio as per organisation requirement.
• Meet customer requirements and cross-sell multiple products.
• Empanel new vendors and develop relationships with them.
• Ensure compliance to Audit / RBI regulations.

Responsibilities

• Identify customers for potential business opportunities.
• Collect documents from customers and validate per norms.
• Log cases in the system per SOP and follow disbursement process.
• Fulfill sanction ratio as per organisation requirements.
• Meet customer requirements and cross-sell multiple products.
• Empanel new vendors and develop relationships with them.
• Ensure compliance to Audit / RBI regulations.

Skills

Customer acquisition

Document collection

Case logging

Disbursement process

Cross-selling

Vendor empanelment

Audit/RBI compliance

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

long description

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.