Customer Service Executive - Startek - Chandigarh

VIHU; Chandigarh; Hybrid; INR 225,000 - 450,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Startek in Kolkata, West Bengal, invites you to join as a Customer Service Executive. This role offers a hybrid work environment and a competitive compensation package based on experience and performance.

Join a dynamic customer support center where you will handle inquiries, troubleshoot issues, and ensure accurate documentation while delivering a superior customer experience on every contact.

Qualifications

• High school diploma or equivalent.
• Freshers welcome.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced, customer-centric environment.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Provide exceptional customer service via chat and phone channels.
• Assist customers with inquiries, troubleshooting, and issue resolution.
• Maintain accurate customer records and documentation.
• Collaborate with team members to achieve service targets.
• Deliver a positive customer experience with every interaction.

Skills

Strong communication

Problem-solving

Education

High school diploma or equivalent

Job description

Job Requirements

Job Title: Customer Service Executive

Company Name: Startek

Location: Chandigarh

Salary: Competitive salary range per annum

Qualification

High school diploma or equivalent

Job Description

Join the Startek team as a Customer Service Executive in Kolkata, West Bengal, and be a part of our dynamic customer support center. Whether you're an experienced professional or just starting your career, if you have a passion for customer care.

Key Responsibilities

• Provide exceptional customer service via chat and phone channels.
• Assist customers with inquiries, troubleshooting, and issue resolution.
• Maintain accurate customer records and documentation.
• Collaborate with team members to achieve service targets.
• Deliver a positive customer experience with every interaction.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience is a plus but not mandatory; freshers are welcome.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced, customer-centric environment.
• Willingness to learn and adapt to new technologies.

Join Startek and embark on a rewarding career in customer service. We offer a competitive annual salary ranging from 2.25-4.5 Lacs per annum, depending on experience and performance, in a hybrid work environment.

FAQs

Q: What qualifications are required for this role?

A: We require a high school diploma or equivalent. Previous customer service experience is beneficial but not mandatory.

Q: What is the salary range for this position?

A: The salary for this position is competitive and will be discussed during the interview, based on experience and performance.

Q: Is prior customer service experience necessary?

A: While prior experience is helpful, we welcome candidates with varying levels of experience, including freshers.

Q: Is this a hybrid work environment?

A: Yes, this position offers a hybrid work environment, allowing flexibility in work arrangements.