Executive - Operations

StarTek Inc.; Gurgaon; On-site; INR 180,000 - 240,000; Full time

Job summary

StarTek Inc. is a global CX solutions provider with tech-enabled, human-assisted approaches. We partner with clients to break down the customer lifecycle, garner CX insights, and drive digital transformation across 46 locations in 13 countries.

With more than 40,000 employees, we handle hundreds of millions of customer interactions annually to deliver value across industries. The Gurgaon location at 1 STARTEK DRIVE serves as a hub for full-time Agent roles, connecting customers with productive,

Job description

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.

Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.

Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.

It's a robust approach. We've partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.

Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.

Job Info

• Job Identification 7035
• Job Category Agent
• Posting Date 12/01/2025, 02:45 PM
• Job Schedule Full time
• Locations 1 STARTEK DRIVE, Gurgaon, Haryana, 122015, IN