Customer Service Executive - Platform Planning & Network Design

Tata Communications Limited; Chennai District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Tata Communications Limited is seeking a Fibre Services Engineer to drive day-to-day system and service engineering and operations in Chennai, India. You will plan, design and as-built fibre assets using GIS tools to ensure high-quality delivery and collaborate with build partners and stakeholders.

The role requires strong knowledge of telecom network architecture, GIS applications, and cost-benefit analysis for fibre projects.

Qualifications

• Strong knowledge of telecom network architecture and components.
• Experience with CAPEX and OPEX calculations for fibre planning.
• Detail knowledge of GIS network applications (Small World, MicroStation, ArcGIS, BT Openreach Portal).
• Experience in cost-benefit analysis and feasibility studies.

Responsibilities

• Drive day-to-day system and service engineering and operations.
• Plan, design and as-built fibre assets in GIS tools to ensure quality outcomes.
• Monitor and ensure completion of network surveying/design activities by Build Partner.
• Actively participate in internal and external meetings.
• Resolve issues affecting scope, quality, risk, and timeline.

Skills

Telecom network architecture

GIS Network applications

CAPEX & OPEX calculations

Stakeholder communication

High-Level design documentation

Low-Level design in GIS

Tools

Small World GIS

MicroStation

ArcGIS

BT Openreach Portal

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Key Responsibility

• Responsible for driving day to day system and service engineering and operations.
• This is an operational role within Fibre services to Plan, Design and As built the Fibre assets in GIS tools that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
• Monitor and ensure proper completion of network surveying/design activities by Build Partner.
• Active Participate in both Internal and External Meeting.
• Resolve issues affecting projects scope, quality, risk, and timeline

Skills Required

• Candidate Should have strong knowledge on Telecom Network architecture and their components.
• CAPEX & OPEX calculations for better fibre planning.
• Candidate should have detail knowledge in GIS Network applications Small World, MicroStation, Arc GIS & BT Open reach Portal.
• Cost benefit analysis of the projects including feasibility studies.
• Candidate should have good Communication skills to have different level of conversations with the on-shore / Off-shore stake holders.
• To Prepare the High-Level design document by providing Scope of work, Splicing schematic, civil and cable plan etc to build partner for implementation.
• To Capture the Low-Level design in GIS Applications.