Customer Service Executive - Personal Loans - SM - PL - Bengaluru - Prestige Libra - CSE

Tata Capital; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

Tata Capital in Hyderabad, India invites applications for a role supporting sales and loan disbursement processes under supervision. You will identify potential customers, collect and validate documents, log cases in the system, and assist in sanctions as per norms.

You\'ll also work on meeting customer requirements, cross-selling products under guidance, and assist in empanelment of new vendors while ensuring compliance with internal audits and RBI regulations.

Responsibilities

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Job description

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.