Customer Service Executive - Personal Loans - Direct - Mumbai - Neelyog Square - CSE

Tata Capital; Mumbai; Vor Ort; INR 300.000 - 400.000; Vollzeit

Zusammenfassung

Tata Capital in Mumbai is seeking a Graduate/Undergraduate to support field operations and client onboarding under supervision. You will identify potential customers, collect and verify documents, and log cases in the system to drive disbursement.

The role involves meeting customer needs while cross-selling products, empaneling vendors, and ensuring adherence to audit and RBI regulations with guidance. This position offers an entry-level path in a trusted financial group.

Qualifikationen

• Under graduate/graduate in any discipline.

Aufgaben

• Identify customers for potential business with guidance.
• Collect documents from customers and validate per organization norms.
• Log cases in the system per SOP and pursue discharge/disbursement.
• Fulfill the sanction ratio as per organisation requirement.
• Meet customer requirements and cross-sell multiple products under guidance.
• Empanel new vendors and develop relationships with them under supervision.
• Ensure compliance to Audit/RBI regulations with supervisor.

Ausbildung

Under Graduate/ Graduate in any discipline

Jobbeschreibung

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Requirements: