Customer Service Executive - Personal Loans - Mix - Bhubaneshwar - A P Tower - CSE

Tata Capital; Khordha; Sur place; INR 167 000 - 279 000; Plein temps

Résumé du poste

Tata Capital is seeking a motivated candidate to identify potential customers and collect documents under supervisor guidance. You will log cases in the system and support disbursement processes, aiming to meet sanction targets and customer needs.

You will also assist in cross-selling multiple products, empanel new vendors with supervisor support, and ensure compliance with audit and RBI regulations as part of daily duties.

Qualifications

• Undergraduate or graduate in any discipline.

Responsabilités

• Identify customers for potential business with guidance from supervisor/manager.
• Collect documents from customers and validate as per organization norms.
• Log cases in the system as per SOP and follow the process for disbursement.
• Fulfil the sanction ratio as per organization requirement.
• Meet customer requirements and cross-sell multiple products under guidance.
• Empanel new vendors with help from manager/supervisor and develop relationships.
• Ensure compliance to all audit and RBI regulations with supervisor guidance.

Formation

Undergraduate/Graduate in any discipline

Description du poste

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Requirements