Customer Service Executive - Personal Loans - SM - PL - Coimbatore - Maple Tower - CSE

Tata Capital; Coimbatore District; On-site; INR 223,000 - 391,000; Full time

Job summary

Tata Capital invites applications for an entry-level role in Coimbatore. The candidate will identify customers for potential business, collect and validate documents, and log cases in the system as per SOP to enable disbursement.

With guidance, they will work on sanction ratios, meet customer needs, cross-sell products, and assist with vendor empanelment while ensuring RBI/compliance adherence. Graduates in any discipline are welcome to apply.

Qualifications

• Under Graduate/ Graduate in any discipline.

Responsibilities

• Identify customers for potential business under guidance of Supervisor/Manager.
• Collect documents from customers and validate as per organization norms.
• Log case in the system as per SOP and follow the process for disbursement.
• Fulfil sanction ratio per organisation requirement.
• Meet customer requirements and cross-sell multiple products under guidance.
• Empanel new vendors with help of Manager/Supervisor and develop relationships.
• Ensure compliance to all Audit/RBI regulations with support from Manager/Supervisor.

Education

Under Graduate/ Graduate in any discipline

Job description

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Requirements