Customer Service Executive – International Blended Process (Voice, Email & Chat) | Fresher | Mumbai

Firstsource; Thane; On-site; INR 223,000 - 446,000; Full time

Job summary

Firstsource is hiring a Customer Service Executive for an International Blended Process (Voice, Email & Chat) in Mumbai. Fresher-friendly role with strong communication skills, on-site work, and 67 openings across Mumbai, Thane, and Navi Mumbai.

Responsibilities include handling voice, email, and chat support for international customers while contributing to CRM management and service excellence. Graduates or undergraduates are encouraged to apply, with training provided.

Qualifications

• Graduation in any field (undergraduate/graduate).
• Excellent communication skills.

Responsibilities

• Handle customer interactions via voice, email and chat for international clients.
• Contribute to CRM management and deliver high-quality service.

Skills

Customer Service

Voice Process

Email Support

Chat Support

International Process

CRM Management

Education

Any Graduation / Undergraduate

Job description

Customer Service Executive – International Blended Process (Voice, Email & Chat) | Fresher | Mumbai

Firstsource

Employment Type FULL_TIME

Experience 0-5 Years (Fresher-Friendly)

Salary Package ₹20,000 – ₹40,000 per month (Based on experience and communication skills)

Job Details at a Glance

Role

Role Customer Service Executive – International Blended Process (Voice, Email & Chat) | Fresher | Mumbai

Company

Company Firstsource

Location

Salary 20,000 – ₹40,000 per month (Based on experience and communication skills)

Employment Type

Employment Type FULL_TIME

Shift

Shift Rotational Shift

Work Mode

Work Mode On-site

Voice Type

Experience

Experience 0-5 Years (Fresher-Friendly)

Qualification

Qualification Any Graduate / Undergraduate

Skills Required

Skills Required Customer Service, Voice Process, Email Support, Chat Support, International Process, CRM Management

International Process

International Process Yes

Posted

Posted 31 Oct 2026

Job Description

Firstsource is hiring Customer Service Executives for an International Blended Process at our Mumbai, Thane, and Navi Mumbai centers. Freshers and experienced candidates with excellent communication skills are encouraged to apply. 67 openings available!

Requirements

Qualification Any Graduate / Undergraduate

Skills Required Customer Service, Voice Process, Email Support, Chat Support, International Process, CRM Management