Customer Service Executive - Car Finance

Tata Capital; Hyderabad; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital in Hyderabad, India, is seeking a customer service professional to support car loan and vehicle finance processes. You will handle queries, guide applicants through the finance journey, and verify documentation to ensure complete records are submitted.

You will coordinate with sales teams, dealers, credit, and operations to move loan applications forward, explain terms, and assist with repayments and account services. Local applicants preferred.

Responsibilities

• Handle customer queries related to car loans, finance applications, repayments, and account services.
• Assist customers throughout the vehicle finance application process.
• Verify customer documents and ensure completeness of application records.
• Coordinate with sales teams, dealers, credit teams, and operations for loan processing.

Job description

• Handle customer queries related to car loans, finance applications, repayments, and account services.
• Assist customers throughout the vehicle finance application process.
• Verify customer documents and ensure completeness of application records.
• Coordinate with sales teams, dealers, credit teams, and operations for loan processing.
• Explain loan terms, repayment schedules, interest rates, and applicable charges.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.