Executive Operations

Orient Exchange And Financial Services; Gurugram District; On-site; INR 180,000 - 360,000; Part time

Benefits offered by this job

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Job summary

Orient Exchange And Financial Services invites applications for Backend Operations Executive (Walk-in) on a 3 months contract. The role involves assisting walk-in customers with forex services, currency exchange, Forex cards, and remittance queries, and explaining Forex rates and required documentation.

Based in India, opportunities across branches, reporting to Operations. The ideal candidate has UG graduation and exposure to RBI guidelines, with strong attention to detail and customer service

Qualifications

• UG: Any Graduate
• Experience auditing RBI guidelines and cash verification processes.

Responsibilities

• Handle walk-in customers for forex-related services.
• Assist customers with currency exchange, Forex cards, and remittance queries.
• Explain Forex rates, documentation requirements, and procedures clearly.

Skills

Auditing RBI

Customer service

Cash handling

Travel ability

Education

Any Graduate

Job description

• Handle walk-in customers for Forex-related services


• Assist customers with currency exchange, Forex cards, and remittance queries


• Explain Forex rates, documentation requirements, and procedures clearly etc

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Backend Operations Executive - Walk-in || 3 months contract role

I have completed two years and four months. got enough experience in auditing of various RBI guidelines like checking physical verification of INR cash and foreign currencies, verification of cash memos and verification of retail purchase documents, bulk sale, bulk purchase, all FLM 1 to 8. Have to travel a lot. Trivandrum, Kollam, Kottayam, Airport, Thrissur and Calicut are the other branches and base branch is Kochi MG Road branch.

Dislikes

Some of the senior staffs are not down to earth persons. Some of them treat juniors badly.They may play seniority. As I am a junior in the industry, a new person in the forex, my auditing works also gets affected. They may also play a favoritism among the person who they like more.

Operations Executive typically earns between