Customer Service Executive - Forex

Indel Money; India; On-site; INR 300,000 - 420,000; Full time

Job summary

A financial services company in India is seeking an individual to support branch operations. Responsibilities include coordinating with the sales team and customers, ensuring compliance with statutory guidelines, and managing KYC documentation. Ideal candidates should have a graduation degree, experience in the Forex or service industry, and possess a valid two-wheeler license. A positive attitude and adaptability are essential traits for this role.

Qualifications

• Experience in Forex or service industry is preferred.
• Must have own two-wheeler with a valid license.
• Positive attitude and ability to adapt to new situations.
• Positive attitude with flexibility to adapt to new situations.

Responsibilities

• Provide necessary support in the branch complying with statutory guidelines.
• Coordinate with RM / TSM and customers to provide timely services.
• Handle valuables as per internal guidelines.
• File the KYC documents and ensure everything is in order.

Skills

Customer Service

Coordination

Attention to Detail

Flexibility

Education

Graduation & above

Job description

Responsibilities

• Provide necessary support in the branch complying with statutory guidelines.
• Closely coordinate with RM / TSM and also with customers in providing timely services.
• Handling of valuables strictly as per the internal guidelines while taking out / in the office.
• Coordinate with BM / Ops in filing the KYC documents and also to ensure everything is in order.

Requirements

• Graduation & above
• Experience in Forex/ Service Industry
• Should have own two wheeler with valid license
• Positive attitude with flexibility to adapt to new situations

Please share your resume in this mail Id: [e-mail]