CUSTOMER SERVICE EXECUTIVE

Muthoot Mercantile Limited; Mumbai; On-site; INR 180,000 - 280,000; Full time

Job summary

Muthoot Mercantile Limited in Mumbai seeks a Customer Service Executive to manage front-desk operations at our Gold Loan branch and assist in daily activities. The ideal candidate has 0–1 year of NBFC experience and a Graduation in any stream. Freshers are welcome. You will ensure excellent service, accurate documentation, and compliant loan processing.

The position offers a chance to grow in a customer-focused NBFC environment with emphasis on compliance and quality service.

Qualifications

• Experience: 0 to 1 Years in NBFC (freshers can also apply)
• Qualification: Graduation (Any Stream) Mandatory

Responsibilities

• Handle front-desk operations at the Gold Loan branch.
• Assist in day-to-day activities to ensure smooth operations.
• Ensure excellent customer service and accurate documentation.
• Support loan processing while maintaining company policy compliance.

Skills

Customer service

Front desk

Communication

Documentation

Education

Graduation (Any Stream)

Job description

Job Title

Customer Service Executive

Job Highlights

• Designation: Customer Service Executive
• Location: Kerala | Tamilnadu | Odisha | Mumbai Madhya Pradesh | Rajasthan | Delhi | Pune West Bengal | Gujarat | Punjab
• Salary: best in industry

Job Summary

We are looking for a dedicated and customer-focused Customer Service Executive to handle front-desk operations and assist in the day-to-day activities of our Gold Loan branch. The ideal candidate will ensure excellent customer service, accurate documentation, and smooth loan processing while maintaining compliance with company policies. Experience: 0 to 1 Years in NBFC (freshers can also apply) Qualification: Graduation (Any Stream) Mandatory

Qualifications

• Experience: 0 to 1 Years in NBFC (freshers can also apply)
• Qualification: Graduation (Any Stream) Mandatory

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.