Customer Service Executive

Empower Hire Services Delhi; Mumbai; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Salary incentives

Cab facility

Job summary

Empower Hire Services Delhi is seeking a Customer Support Executive to handle inbound/outbound calls, emails, or chats for international customers. You will resolve queries and complaints professionally and in a timely manner.

Maintain customer satisfaction by providing accurate information and solutions, while adhering to process guidelines and quality targets. Cab facility and salary incentives are offered to support your commute and motivation.

Qualifications

• Adhere to process guidelines, quality parameters, and performance targets.
• Maintain confidentiality of customer information and company data.
• Ability to follow scripts and communicate professionally.

Responsibilities

• Handle inbound/outbound calls, emails, or chats for international customers.
• Resolve customer queries and complaints in a professional and timely manner.
• Maintain customer satisfaction by providing accurate information and solutions.

Job description

Handle inbound/outbound calls, emails, or chats for international customers.

Resolve customer queries and complaints in a professional and timely manner.

Maintain customer satisfaction by providing accurate information and solutions.

Required Candidate profile

Adhere to process guidelines, quality parameters, and performance targets.

Maintain confidentiality of customer information and company data.

Perks and benefits

• salary , incentives.


• Cab facility