Customer Service Executive

Jugyah Real Estate Services; Mumbai; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

Paternity leaves

Maternity leaves

Provident fund

Health insurance

Job summary

Jugyah Real Estate Services is seeking a motivated professional for a customer-facing role in Mumbai. This position focuses on maintaining high customer satisfaction, resolving queries quickly, and managing inbound calls with empathy and expertise.

Role emphasizes collaboration with marketing and communication teams in a fast-growing, tech-enabled real estate platform. A strong educational background in commerce or business is valued for success in this role.

Qualifications

• UG degree in commerce or business-related fields.
• Academic background in marketing and communication is a plus.
• Relevant education supports customer-facing roles.

Responsibilities

• Meet KPIs related to customer satisfaction & retention
• Resolve queries promptly through effective communication
• Manage incoming customer calls with empathy & expertise

Education

B.Com in Any Specialization

B.B.A. / B.M.S. in Any Specialization

Bachelor of Social Work in Medical Social Work

Job description

Responsibilities

• Meet KPIs related to customer satisfaction & retention
• Resolve queries promptly through effective communication
• Manage incoming customer calls with empathy & expertise

Perks and benefits

• Paternity leaves, Maternity leaves, Provident fund, Health insurance

Responsibilities

• Meet KPIs related to customer satisfaction & retention
• Resolve queries promptly through effective communication
• Manage incoming customer calls with empathy & expertise

Perks and benefits

• Paternity leaves, Maternity leaves, Provident fund, Health insurance

Role Category: Marketing and Communication - Other

Education

UG: B.Com in Any Specialization, B.B.A. / B.M.S. in Any Specialization, Bachelor of Social Work in Medical Social Work

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Jugyah is a fast-growing, tech-enabled real estate platform transforming the way people rent, buy, sell, and manage properties in India. We aim to simplify the real estate journey by offering transparent, digital, and customer-first solutions