Customer Service Executive

Corporate Stalwarts; Mohali; On-site; INR 360,000 - 480,000; Full time

Job summary

Corporate Stalwarts is seeking a customer service professional in Mohali, India. The role involves handling inbound calls professionally, providing product and service information, and maintaining accurate records of customer interactions and inquiries.

Proficiency in English is essential, with at least 1 year of experience in an international voice process or related CS/logistics field. This on-site position offers an opportunity to work with a dynamic team and deliver quality customer support.

Qualifications

• Excellent communication skills, fluent in English.
• Minimum 1 year of experience in an international voice process, customer service, transport or logistics.

Responsibilities

• Answer phone calls in a professional manner and provide information about products and services as requested by the customer.
• Keep records of customer interactions, including details of complaints, inquiries, and comments.

Skills

English fluency

International voice process experience

Job description

• Answer phone calls in a professional manner and provide information about products and services as requested by the customer.
• Keep records of interaction of customers, keeping records of details of customer complaints, inquiries, and comments

Required Candidate profile

• Excellent communication skills, especially fluency in the English language
• Must have a min. of 1 yrs of exp in an international voice process/Customer Service/Transport/Logistics