Customer Service Executive

Craft My Plate; Hyderabad; On-site; INR 250,000 - 420,000; Full time

Job summary

A food service platform in Hyderabad is looking for a Food Consultant to assist clients with menu options and proposals. This role requires strong customer handling skills and the ability to work flexibly. Freshers confident in engaging with clients are encouraged to apply. Language skills in Telugu are mandatory, with English being professional and Hindi optional. Join a rapidly growing company focused on enhancing food experiences for events of all sizes.

Qualifications

• Freshers with confidence in handling customers can also apply.
• Language preference: Telugu (Mandatory), English (Professional), Hindi (Optional).
• Act as a liaison betweenCraft My Plate and clients to tailor menus and services.
• Freshers welcome with confidence in client handling.

Responsibilities

• Act as a Consultant to the customer/Client.
• Understand customer needs and propose products.
• Handle CRM tool to upload customer details.
• Guide clients on menu options, setups, customizations, and pricing.
• Prepare and share quotations/proposals based on requirements.

Skills

Convincing

Negotiation

Customer Handling

Adaptability and flexibility

Freshers welcome

Telugu language

English language

Hindi language

Job description

Overview

Designation: Food Consultant

Location: Hyderabad

About the company

Founded in 2023, Craft My Plate is a bulk food booking, delivery, and service platform catering to events of all sizes—from intimate gatherings of 10 guests (and soon even smaller!) to large-scale events hosting up to 1,500 people. We partner with a carefully curated network of chefs, caterers, and kitchens to deliver seamless, high-quality food experiences. Over the past 12 months, we’ve grown 3x in revenue and expanded our team by 2.5x, all while operating exclusively in Hyderabad. With ambitious plans ahead, we’re building the foundation for rapid scale—and we’re looking for driven individuals who want to grow with us and help shape the future of Craft My Plate.

Roles & Responsibilities

• Act as a Consultant to the customer/ Client.
• Understanding customer needs and proposing our products
• Handling CRM tool at the same time where you need to upload the details of the customer
• Guiding clients on menu options, setups, customizations, and pricing.
• Prepare and share quotations/proposals based on requirements.

Skill Set / Qualifications

• Convincing
• Negotiation
• Customer Handling
• Enhancing experience for customer acting as liaison between company and client
• Freshers with confidence in handling the customers can also apply for the job.
• Language preference: Telugu (Mandatory), English (Professional), Hindi (Optional)
• Be confident enough to face the client
• Adaptability and flexibility

If possible kindly walk-in with your resume on Saturday around 11AM.

Location: Prasanth Hills, Raidurgam