Customer Service Associate | Seller Onboarding | Ecommerce Process

Red Hibiscus Info Solutions; Dadri; On-site; INR 145,000 - 201,000; Full time

Benefits offered by this job

Sunday Fixed Off

Day Shift 9:30 AM – 6:30 PM

Job summary

Red Hibiscus Info Solutions is hiring a Customer Service Associate to handle basic sales process seller onboarding for Flipkart on a full-time basis. The role targets graduates, freshers, and candidates with experience in BPO, e-commerce, inside sales and business development.

Responsibilities include connecting with potential sellers, explaining onboarding steps, addressing queries, and driving conversions. The position offers a day shift; Sunday off, with incentive-based earning potential.

Qualifications

• Graduate freshers welcome.
• Undergraduates with 6+ months of relevant experience.
• Good communication in Hindi & English.
• Basic understanding of sales, lead conversion and customer handling.

Responsibilities

• Contact potential sellers and business owners through calls.
• Explain the Flipkart seller onboarding process clearly and professionally.
• Understand the prospect's business requirements and explain relevant platform benefits.

Skills

Communication skills

Hindi

English

Negotiation

Lead conversion

Customer handling

Education

Graduate / Undergraduate

Job description

We are hiring a Customer Service Associate for a Basic Sales Process Seller Onboarding. This is a great opportunity for graduates, freshers, and candidates with relevant experience who are looking to start or grow their career in BPO, E-commerce, Inside Sales, and Business Development.

Job Details

Job Role: Seller Onboarding Executive
Process: Basic Sales Process Seller Onboarding
Client/Process: E-commerce
Industry: E-Commerce / BPO / Sales
Employment Type: Full-Time
Shift Timing: 9:30 AM 6:30 PM
Weekly Off: Sunday Fixed Off
Salary: 18,000 CTC
In-Hand Salary: 13,000 + Incentives
Incentives: Up to 30,000 based on performance
Education: Graduate / Undergraduate
Experience: Graduate Freshers & Experienced OR / Undergraduate + 6months experience candidates can apply

About the Role

As a Seller Onboarding Executive, you will be responsible for connecting with potential sellers/business owners and helping them understand the benefits and process of selling through the Flipkart platform.

You will play an important role in identifying potential sellers, explaining the onboarding process, addressing their queries, and converting interested prospects into active sellers.

This role is ideal for candidates who are comfortable with sales conversations, follow-ups, persuasion, and achieving targets.

Key Responsibilities

• Contact potential sellers and business owners through calls.
• Explain the Flipkart seller onboarding process clearly and professionally.
• Understand the prospect's business requirements and explain relevant platform benefits.

Candidate Requirements

• Graduate freshers are welcome to apply.
• Undergraduates with 6+ months of relevant experience can also apply.
• Average/Good communication skills in Hindi & English.
• Confident and comfortable speaking with customers/business owners over the phone.
• Basic understanding of sales, lead conversion, and customer handling.
• Good convincing and negotiation abilities.
• Target-oriented and motivated to earn incentives.
• Basic computer knowledge is preferred.
• Candidates should have a positive attitude and willingness to learn.

Salary & Incentives

18,000 CTC | 13,000 In-Hand + Performance Incentives

Earn incentives up to 30,000!

Your earning potential increases with your performance. Candidates

Why Join Us?

Sunday Fixed Off
Day Shift: 9:30 AM 6:30 PM
Open to Freshers
Opportunity for Undergraduates with 6+ months of experience
Attractive performance-based incentives up to 30K
Work with a leading e-commerce/Flipkart seller onboarding process
Opportunity to build a career in Sales, BPO & E-commerce
Develop valuable skills in sales, communication & customer engagement