Customer Service Associate - Full Time

Zorvix Consultancy; Sector 10; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Two-way Cab

Job summary

Zorvix Consultancy invites applications for a Customer Service Associate in International Banking - Chat. Openings are for full-time, work from office at Noida (Sector 62). You will engage with customers through chat, deliver prompt resolutions, and maintain detailed interaction records.

Required are 1 year of international chat experience, graduate qualification, and strong written English (C1), with 35 WPM typing at 90% accuracy. Cab facility is provided; relocation not considered.

Qualifications

• 1 year of experience in international BPO chat operations.
• Strong written English with good grammar and accuracy.
• Typing speed of 35 WPM with 90% accuracy and strong customer-handling skills.

Responsibilities

• Handle customer queries via chat and provide quick, accurate resolutions.
• Maintain customer interaction records and ensure compliance and quality standards.

Skills

Typing 35 WPM

English proficiency (C1)

Customer handling

Education

Graduate

Job description

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered

• Experience

  1 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  21 - 32 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Two-way Cab