Customer Service Associate

r3 Consultant; Navi Mumbai; On-site; INR 253,890 - 304,110; Full time

Job summary

A customer service focused company in Navi Mumbai is looking for a Customer Service Associate. This role requires excellent communication skills and a B.Sc. degree from a recognized university. Responsibilities include providing exceptional customer support via phone and email, resolving inquiries, and maintaining customer records. Freshers and experienced candidates are welcome, and the position offers a day shift with a salary of up to 25,000.

Qualifications

• Strong verbal and written communication skills in English.
• Ability to work in a fast-paced environment and handle customer queries efficiently.
• Willingness to learn and adapt to new challenges.

Responsibilities

• Provide exceptional customer service and support to clients via phone and email.
• Address customer inquiries, resolve issues, and provide information about products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and enhance customer satisfaction.

Skills

Excellent communication skills

Ability to handle customer queries

Adaptability to new challenges

Education

B.Sc. degree from a recognized university

Job description

Job Title: Customer Service Associate
Location: Navi Mumbai
Experience: Freshers and Experienced candidates are welcome
Educational Background: B.Sc.

Overview

We are looking for Customer Service Associates with excellent communication skills to join our team in Navi Mumbai. This is a day shift position with a salary of up to 25,000.

Key Responsibilities

• Provide exceptional customer service and support to clients via phone and email.
• Address customer inquiries, resolve issues, and provide information about products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and enhance customer satisfaction.

Requirements

• B.Sc. degree from a recognized university.
• Strong verbal and written communication skills in English.
• Ability to work in a fast-paced environment and handle customer queries efficiently.
• Willingness to learn and adapt to new challenges.