Customer Service Associate

Kaabil; India; On-site; INR 167,400 - 279,000; Full time

Job summary

Kaabil is hiring for restaurant roles in India, focusing on food safety, customer service, and maintaining cleanliness. Responsibilities include preparing food, resolving complaints, greeting customers, and performing various cleaning tasks. Candidates should have a diploma or +2 from a recognized university and be 18 years or older. The role requires flexibility to work across all restaurant areas and a positive attitude towards teamwork.

Qualifications

• Diploma or +2 from any recognized university (Age 18 & above).

Responsibilities

• Maintain food safety standards.
• Prepare food as per specifications.
• Clean and maintain designated areas.
• Resolve customer complaints.
• Greet customers and assist them.
• Work in all restaurant areas.
• Perform detail cleaning tasks.
• Show positive attitude towards coworkers.
• Provide fast food service.
• Take feedback positively.
• Get trained in all restaurant areas.
• Drive department responsibilities.

Education

Diploma or +2 from any recognized university

Job description

Duties & Responsibilities

• Maintains food safety standards in the restaurant by following the correct procedures along with health and safety standards.
• Prepare food as per the specifications/build and with accuracy.
• Clean and maintain designated areas as and when required.
• Resolve customer complaints by assisting them/ escalating the issue to on floor manager.
• Greet customers as they enter, be hospitable during their visit, assist them in ordering & service and thank them for business as they leave the restaurant.
• Flexible to work in all restaurant areas including kitchen, service, backroom, lobby, drive thru, Cash counter etc.
• Carry out detail cleaning tasks as and when designated by floor managers.
• Be friendly, respectful and show positive attitude towards your co- workers
• Perform housekeeping duties to keep the restaurant and equipment clean.
• Provide fast and timely service of food to guests following all McDonald’s procedures.
• Always be ready to take feedback positively and work on the opportunities.
• Get trained in all the areas of restaurant in order to provide exceptional QSC&V to the customers.
• Be a part of the department team and drive the department responsibilities on floor as assigned.

Qualifications Required

• Diploma or +2 from any recognized university (Age 18 & above)