Customer Service Associate

Kaabil; Dakshina Kannada; On-site; INR 167,400 - 279,000; Full time

Job summary

Kaabil is seeking a dedicated team member in Dakshina Kannada, India, to maintain food safety standards and provide exceptional service to customers. The role includes preparing food, cleaning designated areas, and assisting with customer complaints. Candidates should have at least a diploma or equivalent and be 18 years or older. A positive attitude and the ability to work flexibly across restaurant areas are essential. Join our welcoming team at Kaabil to deliver quality service to our valued guests.

Qualifications

• Minimum age of 18 required.
• Ability to follow food safety standards and procedures.
• Strong customer service skills.

Responsibilities

• Maintain food safety standards in the restaurant.
• Prepare food according to specifications and accuracy.
• Greet and assist customers during their visit.

Education

Diploma or +2 from any recognized university

Job description

Duties & Responsibilities

• Maintains food safety standards in the restaurant by following the correct procedures along with health and safety standards.
• Prepare food as per the specifications/build and with accuracy.
• Clean and maintain designated areas as and when required.
• Resolve customer complaints by assisting them/ escalating the issue to on floor manager.
• Greet customers as they enter, be hospitable during their visit, assist them in ordering & service and thank them for business as they leave the restaurant.
• Flexible to work in all restaurant areas including kitchen, service, backroom, lobby, drive thru, Cash counter etc.
• Carry out detail cleaning tasks as and when designated by floor managers.
• Be friendly, respectful and show positive attitude towards your co- workers
• Perform housekeeping duties to keep the restaurant and equipment clean.
• Provide fast and timely service of food to guests following all McDonald’s procedures.
• Always be ready to take feedback positively and work on the opportunities.
• Get trained in all the areas of restaurant in order to provide exceptional QSC&V to the customers.
• Be a part of the department team and drive the department responsibilities on floor as assigned.

Qualifications Required

• Diploma or +2 from any recognized university (Age 18 & above)