Customer Service Associate

Kaabil; Chennai; On-site; INR 167,400 - 279,000; Full time

Job summary

Kaabil in Chennai is looking for dedicated staff to maintain food safety standards, prepare food accurately, and provide excellent customer service in a fast-paced restaurant environment. The role involves greeting customers, resolving complaints, and maintaining cleanliness throughout the restaurant. A diploma or equivalent is required, and candidates must be 18 years or older. This position offers a dynamic work atmosphere where flexibility and teamwork are essential.

Qualifications

• Diploma or +2 from any recognized university.
• Must be 18 years or older.

Responsibilities

• Maintain food safety standards in the restaurant.
• Prepare food as per specifications.
• Resolve customer complaints.
• Greet customers and assist them during their visit.
• Perform housekeeping duties to keep the restaurant clean.

Education

Diploma or +2 from any recognized university

Job description

Duties & Responsibilities

• Maintains food safety standards in the restaurant by following the correct procedures along with health and safety standards.
• Prepare food as per the specifications/build and with accuracy.
• Clean and maintain designated areas as and when required.
• Resolve customer complaints by assisting them/ escalating the issue to on floor manager.
• Greet customers as they enter, be hospitable during their visit, assist them in ordering & service and thank them for business as they leave the restaurant.
• Flexible to work in all restaurant areas including kitchen, service, backroom, lobby, drive thru, Cash counter etc.
• Carry out detail cleaning tasks as and when designated by floor managers.
• Be friendly, respectful and show positive attitude towards your co- workers
• Perform housekeeping duties to keep the restaurant and equipment clean.
• Provide fast and timely service of food to guests following all McDonald’s procedures.
• Always be ready to take feedback positively and work on the opportunities.
• Get trained in all the areas of restaurant in order to provide exceptional QSC&V to the customers.
• Be a part of the department team and drive the department responsibilities on floor as assigned.

Qualifications Required

• Diploma or +2 from any recognized university (Age 18 & above)