Customer Service / Account Manager – Client Accounts (U.S. Market)

Brand Vantage; Bengaluru; Vor Ort; INR 600.000 - 800.000; Vollzeit

Benefits dieser Stelle

Structured onboarding and career development

Supportive and globally aligned culture

Competitive remuneration and incentives

Zusammenfassung

Brand Vantage is hiring Customer Service / Account Managers in Whitefield, Bangalore to enhance service delivery and manage relationships for U.S. client accounts.

Key responsibilities include acting as the primary point of contact for assigned accounts, ensuring service quality, and working closely with internal teams. Ideal candidates should have experience in account management and demonstrate excellent English communication skills.

Benefits include competitive remuneration, transport, and a supportive workplace culture.

Qualifikationen

• Experience in account management or customer success is required.
• Proven English communication skills are essential.
• Demonstrated strong organisational and problem-solving abilities are a must.

Aufgaben

• Act as primary coordination point for assigned accounts.
• Ensure service quality, timelines, and communication.
• Work with internal teams to resolve issues and deliver outcomes.
• Maintain documentation and reporting.

Kenntnisse

Account management or customer success experience

Excellent spoken and written English

Strong organisation and problem-solving skills

Comfortable working U.S. time zones

Jobbeschreibung

Location: Whitefield, Bangalore (U.S. Business Hours)

We are hiring Customer Service / Account Managers to support ongoing service delivery and relationship management for U.S. client accounts.

Key Responsibilities

• Act as primary coordination point for assigned accounts
• Ensure service quality, timelines, and communication
• Work with internal teams to resolve issues and deliver outcomes
• Maintain documentation and reporting

Key Qualifications & Skills

• Experience in account management or customer success
• Excellent spoken and written English
• Strong organisation and problem-solving skills
• Comfortable working U.S. time zones

Benefits of Working with Brand Vantage

• Stable, long-term client-based roles
• Structured onboarding and career development
• Whitefield office, transport, competitive remuneration, and incentives
• Supportive, professional, and globally aligned culture

Job Category: Customer Service

Job Type: Full Time

Job Location: Bangalore