Account Executive – US Market (India)

Sidglobal; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Sidglobal seeks an Account Executive – US Market based in India, preferably Hyderabad, to manage US West Coast client relationships and coordinate end-to-end account activities.

The role involves liaising with finance and admin teams, handling invoicing, payments, time sheets and renewals, and driving inside sales. Shift work is required to align with US time zones.

Qualifications

• Good understanding of invoicing, billing processes, and financial coordination.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple accounts and priorities effectively.
• Experience working with US clients, especially West Coast, is highly preferred.

Responsibilities

• Serve as the primary point of contact for US-based clients, ensuring strong, long-term relationships
• Understand client business needs and proactively provide suitable solutions
• Ensure high levels of client satisfaction through timely communication and issue resolution
• Manage end-to-end PO Tracking, Resource Tracking, invoicing, billing, and account-related transactions with accuracy and timeliness
• Coordinate with finance teams and admin teams to ensure proper tracking of payments, collections, time sheets and account reconciliations
• Maintain clear documentation of all account activities and financial records
• Drive inside sales activities including lead follow-ups, client outreach, and opportunity conversion
• Identify and pursue upselling and cross-selling opportunities within existing accounts
• Support RFP/RFI/LegalCo-ordination and deal closures by coordinating proposals, pricing, and negotiations

Skills

US market

Client management

Invoicing & billing

Communication

Relationship building

Job description

Job Title: Account Executive – US Market (India)

Location: India preferably in Hyderabad (SupportingUS – West Coast Region) (Working in Shift and full support until minimum 3.00PM PST)

Key Responsibilities

Client Relationship Management

• Serve as the primarypoint of contact for US-based clients, ensuring strong, long-termrelationships
• Understand clientbusiness needs and proactively provide suitable solutions
• Ensure high levels ofclient satisfaction through timely communication and issue resolution
• Manage end-to-end POTracking, Resource Tracking, invoicing, billing, and account-relatedtransactions with accuracy and timeliness
• Coordinate with financeteams and admin teams to ensure proper tracking of payments, collections,time sheets and account reconciliations
• Maintain cleardocumentation of all account activities and financial records
• Drive inside salesactivities including lead follow-ups, client outreach, and opportunityconversion
• Identify and pursueupselling and cross-selling opportunities within existing accounts
• Support RFP/RFI/LegalCo-ordination and deal closures by coordinating proposals, pricing, andnegotiations

Reporting & Performance Tracking

• Track accountperformance metrics, revenue growth, and client engagement levels
• Prepare regular reportsand provide actionable insights to management
• Monitor pipeline,forecast revenue, and highlight risks or opportunities

US Market & Time Zone Alignment

• Manage clientinteractions aligned with US West Coast time zones (Managing from INDIA)
• Ensure availability forclient meetings, discussions, and critical communications

Key Skills & Qualifications

• Good understanding ofinvoicing, billing processes, and financial coordination
• Excellent communicationand stakeholder management skills
• Ability to managemultiple accounts and priorities effectively
• Experience working withUS clients, especially West Coast, is highly preferred