Customer sales support executive

bucketlistt; Ahmedabad District; On-site; INR 180,000 - 260,000; Full time

Job summary

bucketlistt is seeking a customer support specialist to handle daily inbound and outbound calls, converting leads into bookings through negotiation and consultative selling.

Freshers welcome; familiarity with CRM tools and Excel; energetic, customer-first mindset; ready to thrive in a startup environment and grow with the founders.

Qualifications

• Graduation from the relevant university.
• Understands customer psychology and buying behaviour.
• Communicates warmly and listens actively.
• Reads how customers respond and adapts the pitch accordingly.
• Is a strong negotiator who genuinely helps the customer.

Responsibilities

• Handle daily inbound & outbound customer calls.
• Convert leads into bookings through negotiation & consultative selling.
• Read customer behaviour and tailor responses to each scenario.
• Manage and follow up on leads across the pipeline.
• Support the wider team to drive company growth.

Skills

Customer communication

Negotiation

CRM tools

Excel

Active listening

Education

Graduation

Tools

CRM software

Dialer systems

AI-assisted calling tools

Job description

bucketlistt.com is an online curated marketplace for experiences - where anyone can discover and book experiences across India, from rafting in Rishikesh to skydiving in Delhi to a royal dinner with a kings of Rajwada.

Our vision: digitise how India books experiences - the most important part of any trip - and cover every experience India has to offer over the next 3-5 years. We don’t provide transportation or hotels.

The Role

Calls are our most important channel - and this role is at the heart of it. You'll deliver flawless customer support and convert leads into bookings by understanding what each customer really needs.

The ideal person:

• Graduation from the relevant university
• Understands customer psychology and buying behaviour
• Communicates warmly and listens actively
• Reads how customers respond and adapts the pitch accordingly
• Is a strong negotiator who genuinely helps the customer

What You'll Do

• Handle daily inbound & outbound customer calls
• Convert leads into bookings through negotiation & consultative selling
• Read customer behaviour and tailor responses to each scenario
• Manage and follow up on leads across the pipeline
• Support the wider team to drive company growth

What We're Looking For

• Freshers Graduates welcome - any relevant experience is an added advantage
• Experience with CRM tools & telecaller/dialer systems
• Familiarity with AI-assisted calling tools
• Working knowledge of Excel
• Energetic, optimistic personality with a customer-first mindset

Bonus Points

• Ready to thrive in a startup environment
• Eager to gain exposure across other areas of the business
• Naturally positive and resilient

Compensation

Why Join

• Own a channel that directly drives revenue
• Work closely with the founders
• Grow as the company scales