Customer Relationship Manager

Mahadeva Cars; Raipur; On-site; INR 609,000 - 730,000; Full time

Job summary

Mahadeva Mahindra in Raipur, Chhattisgarh, is seeking an experienced Customer Experience Head (CXH) to lead the customer journey across sales and service. You will drive CX initiatives, strengthen customer relationships, and oversee teams to achieve high satisfaction levels.

Location: Raipur. Salary: Up to ₹60,000 per month plus incentives. Join a team focused on delivering exceptional customer experiences in the automotive sector.

Qualifications

• 6–9 years in the Automobile Industry.
• Experience in Automobile Sales & Service.
• Expertise in CXM, CRM, and CCM.
• Strong leadership and customer relationship skills.

Skills

CXM

CRM

CCM

Leadership

Customer relations

Customer satisfaction

Automobile Sales

Automobile Service

Tools

CRM

CCM

Job description

WE ARE HIRING | CXH CUSTOMER EXPERIENCE HEAD

Mahadeva Mahindra | Raipur, Chhattisgarh

We are looking for an experienced and customer-focused Customer Experience Head (CXH) to join our team at Mahadeva Mahindra.

• Experience: 6–9 years in the Automobile Industry only.
• Strong experience in both Automobile Sales & Service.
• Expertise in CXM (Customer Experience Management), CRM (Customer Relationship Management), and CCM (Customer Care Management).
• Strong leadership, customer relationship, and customer satisfaction skills.
• Location: Raipur, Chhattisgarh
• Salary: Up to 60,000 + Incentives