Customer Relationship Manager

Safe Invest Realty; Lucknow; On-site; INR 250,000 - 450,000; Full time

Job summary

Safe Invest Realty in Lucknow is seeking a Customer Relationship Manager to drive outreach and lead generation for upcoming projects. You will contact potential buyers, follow up to close deals, and maintain a comprehensive database of client interactions.

The role emphasizes liaison duties between customers and the company, building lasting relationships through excellent service, timely updates, and proactive communication. MS Office proficiency is valued.

Qualifications

• Any graduate with 0–5 years in sales/marketing and strong communication skills.
• Ability to negotiate, follow up with clients, and build relationships.
• Proficiency in MS Office and maintaining client databases.

Responsibilities

• Make inbound and outbound calls to target customers for our projects.
• Follow up with interested customers to close deals.
• Generate prospects over the call and through company-supported databases.
• Send mailers and maintain a complete database of customer interactions.
• Act as a liaison between customers and the company, updating on service status, pricing, and new product releases.

Skills

Communication skills

Negotiation skills

Follow-ups

Customer handling

Sales & marketing

Reading customers

MS Office

Self-motivation

Education

Graduation

Tools

MS Office

Job description

Role & responsibilities

FOR CUSTOMER RELATIONSHIP MANAGER:

1. Customer Outreach:

• Make inbound and outbound calls to target customers for our projects.
• Follow up with interested customers to close deals.

2. Lead Generation:

• Generate prospects over the call and through company-supported databases.
• Send mailers and maintain a complete database of customer interactions.

3. Customer Liaison:

• Act as a liaison between customers and the company, providing updates on service status, pricing, and new product releases.

4. Customer Relationship Building:

• Establish, maintain, and expand the customer base through excellent customer service and relationship-building skills.

5. Reporting and Database Management:

• Maintain accurate records and reports on customer interactions and sales performance.

Preferred candidate profile:

• Any Graduates with 0 to 5 years of experience in sales and marketing.
• Excellent Communication and negotiation skills.
• Should have good work ethics and follow ups.
• Follow-up & updates to clients Candidate should have patience and calm under pressure, attentiveness and speed, clear and polite communication skills, ability to learn about the product, ability to read customer, good in MS Office, self motivated and responsible.
• Handful experience in the field of Business Development & Customer Handling
• Providing complete information to clients.
• Ability to convince and convert leads into customers.