Customer Relationship Manager

Ganit Star Engineering; Indore District; On-site; INR 446,000 - 502,000; Full time

Job summary

Ganit Star Engineering in Indore is seeking a Senior Customer Relationship Manager (CRM) to build and maintain robust relationships with architects, interior designers, and key clients. You will promote products through architectural visits, handle inquiries, and coordinate with teams for timely project support.

The role requires at least 4 years in CRM, sales, or related fields, with strong communication and a solid network in the building materials/related industries.

Qualifications

• Minimum 4 years of CRM, sales, business development, or architect relations experience.
• Strong communication and presentation skills are essential.
• Good network with architects, interior designers, and consultants is desirable.
• Experience in building materials, home appliances, electricals, or related industries preferred.

Responsibilities

• Build and maintain strong relationships with architects, interior designers, and key clients.
• Conduct regular architectural visits for product promotion and business development.
• Introduce and promote newly launched products to architects and project consultants.
• Handle customer inquiries, calls, emails, and follow-ups professionally.
• Coordinate with internal teams for timely resolution of customer requirements.
• Maintain accurate customer and project records.
• Develop new business opportunities through networking and relationship building.

Skills

CRM experience

Sales

Business development

Architect relations

Tools

MS Excel

Job description

Urgent Hiring Senior Customer Relationship Manager (CRM)

Location: Indore

Open Position: 1

Experience: Minimum 4 Years

CTC: 40,000 – 45,000 per month

Key Responsibilities

• Build and maintain strong relationships with Architects, Interior Designers, and Key Clients


• Conduct regular architectural visits for product promotion and business development


• Introduce and promote newly launched products to architects and project consultants


• Handle customer inquiries, calls, emails, and follow-ups professionally


• Coordinate with internal teams for timely resolution of customer requirements


• Maintain accurate customer and project records


• Develop new business opportunities through networking and relationship building

Requirements

• Minimum 4 years of experience in CRM, Sales, Business Development, or Architect Relations


• Strong communication and presentation skills


• Good network and connections with Architects, Interior Designers, and Consultants


• Experience in Building Materials, Home Appliances, Electricals, Wires, Switches, LED Lights, Plywood, Laminates, or related industries preferred


• Proficiency in MS Excel and basic computer applications


• Customer-focused with a proactive and positive attitude