CUSTOMER RELATIONSHIP MANAGER

Autonity Private Limited; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

Autonity Private Limited in Bengaluru seeks a customer relations executive to manage relationships with existing and prospective customers, understand requirements, and provide suitable solutions.

You will coordinate with sales, operations and support teams, maintain records, and follow up on leads, renewals, and repeat business, driving high customer satisfaction.

Qualifications

• Candidate must have any degree.
• Excellent communication skills.
• Proficiency in Hindi and English is required.

Responsibilities

• Manage relationships with existing and prospective customers.
• Understand customer requirements and provide suitable solutions.
• Handle customer inquiries, complaints, and service issues promptly.
• Coordinate with sales, operations, and support teams to resolve customer concerns.
• Maintain accurate customer records and follow up on leads and opportunities.
• Track customer satisfaction, retention, renewals, and repeat business.
• Conduct regular follow-ups and build long-term relationships.
• Prepare reports on customer interactions, sales activity, and performance.

Skills

Any degree

Good communication skills

Hindi/English proficiency

Education

Any degree

Job description

Job Description

Manage relationships with existing and prospective customers.Understand customer requirements and provide suitable solutions.Handle customer inquiries, complaints, and service issues promptly.Coordinate with sales, operations, and support teams to resolve customer concerns.Maintain accurate customer records and follow up on leads and opportunities.Track customer satisfaction, retention, renewals, and repeat business.Conduct regular customer follow-ups and build long-term relationships.Prepare reports on customer interactions, sales activity, and performance.

Requirements

ANY DEGREEGOOD COMMUNICATION SKILLHINDI/ ENGLISH