Customer Relationship Executive

Ankurlighting; New Delhi; On-site; INR 350,000 - 550,000; Full time

Job summary

Ankur Lighting is seeking a Sales Executive to drive showroom and project sales, engaging customers to identify lighting needs and provide expert recommendations.

You will build relationships with architects, interior designers, and retail clients to achieve targets and maintain a robust CRM pipeline.

Qualifications

• Graduate (preferred in Business, Marketing, or Design).
• 1–4 years in Sales (lighting, home décor, or interior products).
• English and Hindi (mandatory).

Responsibilities

• Drive showroom and project sales by engaging customers and recommending lighting solutions.
• Develop relationships with architects, interior designers, and retailers.
• Prepare quotations, follow up with clients, and close sales.
• Coordinate with design and after-sales teams for smooth project execution.
• Maintain customer data and sales pipeline in Zoho CRM.

Skills

Communication skills

Interpersonal skills

Customer service

Product knowledge

Negotiation

Sales targets

Basic computer skills

Education

Graduate

Bachelor's degree in Business/Marketing/Design

Tools

Zoho CRM

Job description

About Ankur Lighting: Illuminating Excellence for Over 45 Years

At Ankur Lighting, light is not merely a source of illumination; it's a legacy spanning more than four decades, crafted with passion and innovation. As a second-generation lighting manufacturer, retailer, and exporter, our story began over 45 years ago, and today, we continue to redefine brilliance. Specializing in a diverse spectrum of lighting, from captivating decorative pieces to cutting-edge architectural and technical solutions, outdoor lighting, and bespoke creations, Ankur Lighting is synonymous with excellence.

We take pride in being the exclusive lighting supplier to top companies across India, a testament to our unwavering commitment to quality and design. Our luminaries don't just illuminate spaces; they tell a story of craftsmanship, innovation, and the pursuit of perfection. Join us on a journey of brilliance as we light up your world with Ankur Lighting - where every light is a celebration of our rich history and a promise of a brighter, more beautiful future.

Job Description

About Ankur Lighting:

Ankur Lighting is a leading manufacturer, importer, andretailer of high-end architectural and decorative lighting solutions. With over46 years of expertise, we cater to residential, commercial, and hospitalityprojects across India. Our focus is on design excellence, product quality, andcreating inspiring lighting experiences.

Job Summary:

The Sales Executive will be responsible for driving showroomand project sales by engaging with customers, understanding their lightingneeds, providing expert product recommendations, and ensuring excellentcustomer service. The role involves developing relationships with architects,interior designers, and retail clients to achieve individual and team salestargets.

Key Responsibilities:

• Greetand assist walk-in customers, providing professional productdemonstrations.
  
• Understandcustomer requirements and recommend appropriate lighting solutions.
  
• Maintainup-to-date knowledge of Ankur Lighting’s product range, pricing, andapplications.
  
• Prepareand share quotations, follow up with clients, and close sales.
  
• Coordinatewith the design and after-sales teams for smooth project execution.
  
• Developand maintain relationships with architects, interior designers, andcontractors.
  
• Maintaincustomer data and sales pipeline in Zoho CRM.
  
• Achievemonthly sales targets and contribute to team performance goals.
  
• Handleshowroom display upkeep and ensure merchandise is well presented.
  
• Attendproduct training sessions and stay informed about new product launches.
  
• Providefeedback on market trends and competitor activity.
  
• Excellentcommunication and presentation skills.
  
• Stronginterpersonal and customer service skills.
  
• Goodunderstanding of lighting products or willingness to learn.
  
• Negotiationand closing skills.
  
• Abilityto work with targets and deadlines.
  
• Basiccomputer proficiency (Excel, Email, CRM tools).
  

Qualification & Experience:

• Education: Graduate (preferred in Business, Marketing, or Design).
  
• Experience: 1–4 years in Sales (preferably in Lighting, Home Décor, or InteriorProducts).
  
• Language: English and Hindi (mandatory).