Customer Relation Manager (Sales)

Crabs Associates Private Limited; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Crabs Associates Private Limited, based in Bengaluru, seeks a Customer Relation Manager to promote and sell resources to churches across India. Applicants should be energetic, enjoy working with people, and be excellent communicators.

Key responsibilities include strategizing sales, generating leads, and managing customer relationships. Candidates should have 1-3 years of sales experience and be proficient in Microsoft Office. Understanding the church marketplace is preferred.

Qualifications

• 1-3 years’ experience in sales.
• Strong understanding of negotiating techniques.
• Highly organized with excellent time management.

Responsibilities

• Develop strategies to achieve sales targets.
• Generate leads and map potential customers.
• Resolve customer issues related to sales and service.

Skills

Sales experience

Negotiation techniques

Organization

Social Media

Public speaking

Communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Our client serves the Indian church by working alongside churches and providing contextualized versions of its innovative Vacation Bible School and Sunday School curriculums. The publishing materials are designed to connect kids to Jesus, create change in their hearts, and give them opportunities to share God's love with others.

Job Description

Our client is in search of a Customer Relation Manager to join our small, vibrant team to help us promote and sell our resources to churches across the country. We are looking for an energetic and enthusiastic person to consult with children’s ministry leaders and pastors promoting our products and generating orders.

The candidate should be goal oriented and results driven, a motivated self‑starter, and able to handle a consistent workload. He/she should enjoy working with people and be an excellent communicator over the phone.

• Devising strategies and techniques necessary for achieving the sales targets
• Mapping potential customers and generating leads for the organization
• Achieving day to day sales call targets
• Resolving customer issues and complaints regarding sales and service
• Assisting with developing strategies to acquire new customers
• Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs

Qualifications

• One‐three years’ experience in Sales
• Good understanding of sales and negotiating techniques
• Highly organized and strong in time management skills
• Experience with Social Media Platforms
• Proficient computer skills – Microsoft Word, Excel, and Outlook
• Engagement & public speaking skills
• Good communication
• Understanding of the church marketplace is preferred

Additional Information

Contact Person - Macvin Jathanna - 6033297975

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