Customer Reconciliation Assistant Manager

Wonderchef Home Appliances Pvt Ltd.; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Wonderchef Home Appliances Pvt Ltd. in Mumbai is seeking a Customer Reconciliation Assistant Manager to manage day-to-day customer account reconciliations, match invoices and payments, and resolve unapplied receipts and disputes.

You will coordinate with Sales, Dispatch, Billing and Finance to ensure timely closure of differences, support month-end closing, and prepare MIS on receivables and reconciliation status. A Commerce background with 3–5 years of relevant experience is preferred.

Qualifications

• Bachelor's degree in commerce or finance with relevant experience.
• CA Inter / CMA Inter / MBA (Finance) preferred.
• 3–5 years of reconciliations experience in finance/accounts.

Responsibilities

• Perform daily/weekly/monthly customer account reconciliation.
• Reconcile customer ledgers with company books and identify differences.
• Match invoices, payments, credit notes, debit notes, and outstanding balances.
• Follow up with customers for payment details, pending invoices, and balance confirmations.
• Investigate and resolve unapplied receipts, short payments, excess payments, and disputed amounts.
• Coordinate with Sales, Dispatch, Billing, Collections, and Finance teams for reconciliation issues.
• Prepare customer-wise outstanding and reconciliation statements.
• Maintain records of reconciliation workings and supporting documents.
• Monitor overdue balances and highlight long-pending items to management.
• Ensure timely closure of reconciliation differences.
• Support month-end closing, audit requirements, and customer balance confirmations.
• Prepare MIS reports related to receivables, collections, and reconciliation status.

Skills

Accounts Receivable reconciliation

Customer ledger reconciliation

Communication skills

Analytical thinking

Attention to detail

Education

B.Com / Finance

CA Inter

CMA Inter

MBA (Finance) preferred

Tools

Microsoft Navision Business Central

MS Excel

Job description

Wonderchef is one of India’s leading consumer lifestyle and kitchen appliance brands, offering a wide range of innovative and premium products across cookware, kitchen appliances, bakeware, and home solutions. With a strong focus on quality, design, innovation, and customer experience, Wonderchef has built a growing presence across India through multiple channels including e-commerce, modern trade, general trade, and its direct-to-consumer network.

Job Title: Customer Reconciliation Assistant Manager

Department: Finance / Accounts

Reporting To: Finance Manager / Accounts Manager

Key Responsibilities

• Perform daily/weekly/monthly customer account reconciliation.
• Reconcile customer ledgers with company books and identify differences.
• Match invoices, payments, credit notes, debit notes, and outstanding balances.
• Follow up with customers for payment details, pending invoices, and balance confirmations.
• Investigate and resolve unapplied receipts, short payments, excess payments, and disputed amounts.
• Coordinate with Sales, Dispatch, Billing, Collections, and Finance teams for reconciliation issues.
• Prepare customer-wise outstanding and reconciliation statements.
• Maintain proper records of reconciliation workings and supporting documents.
• Monitor overdue balances and highlight long-pending items to management.
• Ensure timely closure of reconciliation differences.
• Support month-end closing, audit requirements, and customer balance confirmations.
• Prepare MIS reports related to receivables, collections, and reconciliation status.

Required Skills

• Good knowledge of Accounts Receivable and customer ledger reconciliation.
• Strong knowledge of Microsoft Navision Business central
• Strong knowledge of MS Excel (VLOOKUP/XLOOKUP, Pivot Tables, filters, formulas).
• Knowledge of GST, invoices, credit/debit notes is an advantage.
• Good communication and follow-up skills.
• Strong analytical and problem-solving ability.
• Attention to detail and ability to handle large volumes of transactions.

Key Performance Areas (KPIs)

• Timely completion of customer reconciliations.
• Reduction in unreconciled/unapplied amounts.
• Accuracy of customer outstanding balances.
• Timely resolution of customer disputes.
• Timely submission of reconciliation and MIS reports.

Qualifications

• Bachelor's Degree in Commerce (B.Com), Accounting, or Finance.
• CA Inter / CMA Inter / MBA (Finance) preferred.
• 3-5 years of relevant experience in Reconcillation.