Customer Project Manager

Ericsson GmbH; Nalanda; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Ericsson is seeking a Customer Project Manager to drive project execution with a focus on value delivery for customers. You will align pre-sales CFR with contracts, develop actionable plans, and manage key relationships to ensure on-time, on-budget outcomes.

The role requires PMP certification, strong analytics, and financial acumen. You will work across delivery teams, maintain reporting accuracy, and uphold sustainability directives as part of a global, diverse organization.

Qualifications

• PMP certification is mandatory.
• Strong consultative skills are required.
• Experience with automation and process management is important.
• Demonstrated negotiation and stakeholder management abilities.
• Solid data analytics and financial acumen needed.
• Awareness of AI and customer insights is beneficial.

Responsibilities

• Align pre-sales CFR with contract and delivery.
• Develop project plans for approval and target execution.
• Manage customer and stakeholder relationships across all stages of execution.
• Ensure financial performance to meet target Unadjusted Margin.
• Uphold delivery excellence within defined scope, budget, and timeline.
• Comply with directives with emphasis on zero impact on people and environment.
• Maintain data accuracy for reliable reporting.

Skills

PMP Certification

Project Management

Stakeholder Mgmt

Data Analytics

Financial Acumen

Negotiation

Change Management

Customer Insights

Automation

Process Management

Job description

Grow with usAbout this opportunity:We are excited to offer an opportunity to join our team at Ericsson as a Customer Project Manager (CPM). This role is value-driven, data-centered, and pivotal to fostering a balance between Ericsson and our valued customers. The CPM is responsible for Fulfillment Assignment Specifications (FAS) execution accountability, compliance to group, legal, and financial directives. A key part of the role is delivering value and benefit recognition through each project, for the benefit of both Ericsson and our clients. What you will do:• Align pre-sales CFR with the contract and delivery.• Develop project plans for approval and target execution.• Manage customer and stakeholder relationships, ensuring alignment throughout all stages of execution.• Ensure financial performance to meet target Unadjusted Margin.• Uphold delivery excellence within defined scope, budget, and timeline.• Comply with applicable directives, with focus on zero impact on people and environment.• Maintain data accuracy for conscientious and reliable reporting.The skills you bring:• PMP certification is mandatory.• Consultative Skills.• Automation.• Process Management.• Negotiation.• Service Delivery Business Understanding.• Data Analytics.• Financial Acumen.• Artificial Intelligence (AI).• Customer Insights.• Ericsson Portfolio.• Stakeholder Management.• Change and Improvement Management.• Program/Project Finance Management.• Customer Relationship Building.• Project management.Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.Primary country and city: India (IN) || PatnaReq ID: 791975