Account Supply Responsible

Ericsson GmbH; Gurugram District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Ericsson India is seeking a senior Supply Chain Lead to own end-to-end delivery from design through execution, influencing stakeholders and driving data-driven decisions across the supply landscape. You will lead S&OP, design and gatekeep contract terms, and ensure timely delivery while optimizing costs and risks.

The role requires advanced forecasting, risk management, and cross-functional orchestration with a focus on continuous improvement and strategic alignment with Ericsson values.

Qualifications

• End-to-end Supply Chain expertise (design, execution, optimization).
• Advanced stakeholder management and influencing skills (internal and customer-facing).
• Demand forecasting and S&OP leadership, including demand shaping and insights.
• Risk management and mitigation planning.
• Commercial and financial acumen (cost, terms and conditions, business case impacts).
• Proven ability to lead virtual teams and manage complex projects or programs.
• AI-enabled decision-making and predictive planning.
• IBP ownership.
• Digital scenario planning and simulation.
• Inventory optimization and working capital management.
• Advanced KPI analytics using Power BI and AI.
• Proactive supply risk identification and mitigation.
• Cross-functional orchestration across Product Line, SCM, EMS partners, and suppliers.

Responsibilities

• Sales forecasting and demand: Lead and facilitate monthly Account S&OP and drive demand sensing and shaping.
• Advocate for customer forecasts to be specified in customer contracts.
• Proactively lead and guide accounts in collecting and analyzing forecast input.
• Ensure assumptions, reasons, risks and opportunities behind forecasted demand are documented and presented to the Market Area Demand Manager.
• Analyze recent forecasting performance and recommend improvements based on implications for customers and suppliers.
• Supply Chain Design and Preparation: Create and assess Supply Chain Delivery Plans and associated budgets.
• Advise Core 3 on optimal delivery resources (products, services, people) to select or create the best Supply Chain setup.
• Identify Supply Chain delivery resource needs and analyze risks; create and update mitigation plans.
• Promote and execute the Supply Strategy, including explaining financial consequences of forecast inaccuracy and non-standard portfolios.
• Gatekeep and influence supply-critical terms and conditions in customer contracts to mitigate Supply Chain risks and financial impact.
• Support and gatekeep the product substitution process towards the CU.
• Establishment, Execution and Closure: Initiate and secure Supply Chain set-up, involving Supply Chain Design and Control where needed.
• Assess Supply Chain readiness for initial execution and establish performance metrics.
• Secure execution in line with the Supply Chain Delivery Plan; consolidate progress updates to the account and project team.
• Manage request for expedited hardware delivery, act on issues or deviations, and monitor inventory, stock and overall Supply Chain performance.
• Trigger improvements to remove roadblocks and ensure clear handover to ODM for delivery execution.
• Summarize and evaluate Supply Chain performance and solution; close the Supply Chain for the project/program.
• Secure product take-back and buy-back opportunities and create a final Supply Chain report with lessons learned and financial impact.

Skills

End-to-end supply chain

Stakeholder management

Demand forecasting & S&OP

Risk management

Commercial & financial acumen

Leading virtual teams

AI-enabled decision making

IBP ownership

Digital scenario planning

Inventory optimization

Power BI & AI analytics

Cross-functional orchestration

Job description

About this opportunity

• Is accountable for end-to-end delivery from a Supply perspective, advising and influencing stakeholders across the Supply Chain.
• Designs optimal Customer/Contract Supply Chains that meet customer demand, comply with laws and regulations and align with the Supply Strategy, with risks assessed.
• Brings the Supply Chain into execution after design, continuously monitoring, controlling and optimizing it through to project closure.
• Resolves misalignment between customer commitments and Supply capabilities, especially where poor forecasting creates cost, inventory and delivery risks.
• Works cross-functionally, influencing without formal authority and driving data-based decisions, risk ownership and continuous improvement.

Key Responsibilities

• Sales Forecasting and Demand
  • Lead and facilitate monthly Account S&OP and drive demand sensing and shaping.
  • Advocate for customer forecasts to be specified in customer contracts.
  • Proactively lead and guide accounts in collecting and analyzing forecast input.
  • Ensure assumptions, reasons, risks and opportunities behind forecasted demand are documented and presented to the Market Area Demand Manager.
  • Analyze recent forecasting performance and recommend improvements based on implications for customers and suppliers.
• Supply Chain Design and Preparation
  • Create and assess Supply Chain Delivery Plans and associated budgets.
  • Advise Core 3 on optimal delivery resources (products, services, people) to select or create the best Supply Chain setup.
  • Identify Supply Chain delivery resource needs and analyze risks; create and update mitigation plans.
  • Promote and execute the Supply Strategy, including explaining financial consequences of forecast inaccuracy and non-standard portfolios.
  • Gatekeep and influence supply-critical terms and conditions in customer contracts to mitigate Supply Chain risks and financial impact.
  • Support and gatekeep the product substitution process towards the CU.
• Establishment, Execution and Closure
  • Initiate and secure Supply Chain set-up, involving Supply Chain Design and Control where needed.
  • Assess Supply Chain readiness for initial execution and establish performance metrics.
  • Secure execution in line with the Supply Chain Delivery Plan; consolidate progress updates to the account and project team.
  • Manage request for expedited hardware delivery, act on issues or deviations, and monitor inventory, stock and overall Supply Chain performance.
  • Trigger improvements to remove roadblocks and ensure clear handover to ODM (Order Delivery Manager) for delivery execution.
  • Summarize and evaluate Supply Chain performance and solution; close the Supply Chain for the project/program.
  • Secure product take-back and buy-back opportunities and create a final Supply Chain report with lessons learned and financial impact.
• Leadership and Ways of Working
  • Establish, lead and support virtual teams towards set goals and aligned with Ericsson Values and Behaviors
  • Manage and influence customer stakeholders and internal stakeholders across sales, delivery and Supply.
  • Strengthen Ericsson’s position by linking sales ambition with Supply reality.
  • Take responsibility for health, safety and well-being, supporting a safe work environment and Target Zero and enabling people to thrive at work and in life.

Skills and Experience

• End-to-end Supply Chain expertise (design, execution, optimization).
• Advanced stakeholder management and influencing skills (internal and customer-facing).
• Demand forecasting and S&OP leadership, including demand shaping and insights.
• Risk management and mitigation planning.
• Commercial and financial acumen (cost, terms and conditions, business case impacts).
• Proven ability to lead virtual teams and manage complex projects or programs.
• AI-enabled decision-making and predictive planning.
• Integrated Business Planning (IBP) ownership.
• Digital scenario planning and simulation.
• Inventory optimization and working capital management.
• Advanced KPI analytics using Power BI and AI.
• Proactive supply risk identification and mitigation.
• Cross-functional orchestration across Product Line, SCM, EMS partners, and suppliers.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out.

We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.