Customer Outreach Executive

Bonito Designs; Bengaluru; On-site; INR 300,000 - 520,000; Full time

Job summary

Bonito Designs in Bengaluru is seeking an ambitious Inside Sales Executive to drive outbound calls, qualify prospects, and convert inquiries into opportunities. You will work with sales and marketing teams to ensure smooth handover and pipeline conversion.

The role requires strong communication in English, Hindi, or regional languages, resilience to rejection, and a graduate with 13+ years of experience in relevant sales sectors. This Bengaluru-based position offers growth potential.

Qualifications

• Graduate in any discipline.
• 13+ years in inside sales / outbound calling / telemarketing / customer outreach.
• Experience in real estate, edtech, retail, or service industry preferred.

Responsibilities

• Make outbound calls to potential customers and explain products/services effectively.
• Identify prospects, generate interest, and convert inquiries into qualified leads.
• Maintain a consistent follow-up process to nurture leads through the sales funnel.
• Collaborate with sales and marketing teams for smooth lead handover and pipeline conversion.
• Update and maintain CRM records for all interactions and opportunities.
• Achieve daily/weekly call targets, lead conversions, and sales goals.
• Gather customer feedback and market insights to support business strategy.

Skills

Communication

Persuasion

Telephone etiquette

CRM proficiency

Goal-oriented

Resilience

Multilingual communication

Education

Bachelor’s degree

Tools

CRM tools

Job description

Key Responsibilities:

• Conduct outbound calls to potential customers and explain products/services effectively.
• Identify prospects, generate interest, and convert inquiries into qualified leads.
• Maintain a consistent follow-up process to nurture leads through the sales funnel.
• Collaborate with sales and marketing teams to ensure smooth lead handover and pipeline conversion.
• Update and maintain CRM records accurately for all interactions and opportunities.
• Achieve daily/weekly call targets, lead conversions, and sales goals.
• Gather customer feedback, market insights, and competitor information to support business strategy.

Key Skills & Attributes:

• Excellent communication and persuasion skills (English, Hindi, or regional languages).
• Strong telephone etiquette and relationship-building ability.
• Goal-driven with a positive attitude and resilience to handle rejections.
• Basic understanding of sales processes and CRM tools.
• Ability to work in a fast-paced and target-oriented environment.

Qualifications & Experience:

• Education: Graduate in any discipline.
• Experience:
  • 13 years in inside sales / outbound calling / telemarketing / customer outreach.
  • Experience in real estate, edtech, retail, or service industry preferred.