Customer Lifecycle Manager

Denave India; Dadri; On-site; INR 400,000 - 600,000; Full time

Job summary

Denave India is looking for candidates with 2–5 years of B2B end-to-end sales experience in M365 Cloud. The role requires strong communication, negotiation, and analytical skills to build and maintain customer relationships.

Responsibilities include outbound calling, licensing compliance, and achieving revenue targets in a dynamic team environment.

Qualifications

• 2–5 years of B2B end-to-end sales experience in M365 Cloud.
• Strong account management and office administration skills.
• Proven ability to close sales opportunities.

Responsibilities

• Build and maintain relationships with customers for MS software licensing.
• Make outbound calls on the allocated database to achieve targets.
• Profile organizations and identify software license status.
• Demonstrate strong knowledge of Microsoft licensing and compliance.
• Conduct internet research to identify alternate contact details.
• Coordinate with RPCs to execute program requirements.
• Achieve monthly revenue and performance targets.

Skills

B2B sales experience

Understanding of Microsoft 365 Cloud

Lead generation

Customer service skills

Communication skills

Negotiation abilities

Analytical skills

Pipeline management

Job description

2–5 years of B2B end-to-end sales experience in M365 Cloud Inside Sales. Strong understanding of Microsoft 365 Cloud solutions and services. Ability to generate leads, qualify opportunities, and close deals. Excellent customer service and relationship management skills. Strong communication and negotiation abilities. Resilient, flexible, and target-driven approach. Good analytical and logical thinking skills. Ability to troubleshoot customer queries and provide solutions. Experience in pipeline management and sales reporting. Ability to work collaboratively with cross-functional teams.

Experience Essential

Experience in selling Office 365 or MWP solutions.

Strong account management, office administration, and communication skills.

Proven ability to close sales opportunities and win business.

Job Responsibilities

Build and maintain relationships with customers for MS software licensing.

Make outbound calls on the allocated database to achieve targets.

Profile organizations and identify software license status.

Demonstrate strong knowledge of Microsoft licensing and compliance.

Conduct internet research to identify alternate contact details.

Coordinate with RPCs to execute program requirements.

Achieve monthly revenue and performance targets.