Customer Care Executive

Farmer First; Idukki; On-site; INR 180,000 - 280,000; Full time

Job summary

An established industry player seeks a Customer Care Executive to join their team in a full-time, on-site role. This position offers the opportunity to provide exceptional customer support, ensuring satisfaction and high-quality service. The ideal candidate will possess strong interpersonal skills, a knack for problem-solving, and a background in customer-facing roles. Join a company dedicated to empowering farmers and harmonizing humanity with nature, where your contributions will make a significant impact on the community. If you're passionate about customer service and making a difference, this role is perfect for you.

Qualifications

• Strong customer support and service skills are essential for this role.
• A Bachelor's degree in Business Administration or related field is required.
• Ability to work well in a team environment
• Sales-oriented mindset and customer service focus
• Problem-solving abilities in handling customer issues
• Experience in customer-facing roles is a plus
• Bachelor's degree in Business Administration or related field

Responsibilities

• Provide exceptional customer support and ensure customer satisfaction.
• Support sales activities through effective communication and service.
• Support sales activities and contribute to sales targets.
• Collaborate with team members to resolve customer issues and improve service.

Skills

Customer Support

Customer Satisfaction

Customer Service

Sales Skills

Interpersonal Skills

Teamwork

Problem-Solving

Education

Bachelor's degree in Business Administration

Job description

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Managing Director @ Farmer First | MBA(Marketing) | Organic (Ecological) Farmer | Diploma in Organic Farming & Sustainable Agriculture

Company Description

Farmer First is dedicated to empowering farmers and recognizing their intrinsic rights, dignity, and vital role in society. The company envisions a world where humanity, nature, and all life harmonize seamlessly, placing farmers at the core of their mission.

Role Description

This is a full-time on-site role located in Thodupuzha for a Customer Care Executive at Farmer First. The Customer Care Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, delivering high-quality customer service, effective communication, and supporting sales activities.

Qualifications

1. Customer Support, Customer Satisfaction, and Customer Service skills
2. Sales skills
3. Excellent interpersonal skills
4. Ability to work in a team
5. Problem-solving abilities
6. Experience in a customer-facing role is a plus
7. Bachelor's degree in Business Administration or related field

Seniority Level

Entry level

Employment Type

Full-time

Industries

Wholesale Raw Farm Products