Customer Care Executive

Tekskills Inc.; Hyderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

Tekskills Inc. in Hyderabad is hiring an Automotive Front Desk / Customer Support Executive to handle queries, appointments, and documentation at Uppal/Hafeezpet. 2+ years of experience preferred; automotive dealership exposure is a plus. This is a 5 days WFO role requiring presence at the office.

Candidate should possess good communication, coordination, and MS Office skills, with willingness to work from Uppal or Hafeezpet. Engineering background preferred.

Qualifications

• 2+ years of front-desk or customer service experience.
• Experience in an automotive dealership or service centre is preferred.
• Strong communication and organizational skills.

Responsibilities

• Handle customer queries and provide front-desk support.
• Coordinate with customers and dealership teams.
• Manage customer calls, appointments, and follow-ups.
• Maintain customer records and documentation.
• Support daily administrative and customer service activities.
• Ensure a professional and positive customer experience.

Skills

Customer service

Coordination

MS Office

Verbal & Written comms

Office presence

Education

Automotive engineering background

Job description

Were Hiring: Automotive Front Desk / Customer Support Executive

Location:

Uppal / Hafeezpet, Hyderabad

Experience:

2+ Years

Work Mode:

5 Days Work from Office (WFO)

Role Overview:

We are looking for candidates with an engineering background, preferably in Automotive Engineering, or candidates with relevant experience at a car dealership front desk, office, or contact centre.

Key Responsibilities:

• Handle customer queries and provide front-desk support.
• Coordinate with customers and dealership teams.
• Manage customer calls, appointments, and follow-ups.
• Maintain customer records and documentation.
• Support daily administrative and customer service activities.
• Ensure a professional and positive customer experience.

Required Skills:

• Good verbal and written communication skills.
• Strong customer service and coordination skills.
• Basic computer knowledge and MS Office skills.
• Good organizational and interpersonal skills.
• Willingness to work from the office in Uppal or Hafeezpet.

Preferred Profile:

• Candidates with prior automotive dealership experience.
• Engineering graduates, preferably from an Automotive Engineering background.
• Candidates with 2–5 years of relevant experience.