Customer Care Executive

Dedha India Hr Solutions; Hubli; On-site; INR 300,000 - 420,000; Full time

Job summary

Dedha India Hr Solutions in Hubli is seeking a logistics coordinator to manage order punching and end-to-end tracking. You will coordinate deliveries and follow-ups to ensure on-time fulfillment.

You will maintain inventory accuracy, plan dispatch, and support sales through cross-collaboration to meet customer expectations. This role emphasizes timely invoicing and collections assistance as part of smooth operations.

Qualifications

• Timely order processing within TAT.
• Ensuring on-time delivery to customers.
• Maintaining accurate inventory levels.
• Assisting collections and delivering invoices/SOA.

Responsibilities

• Accurate order punching and end-to-end order tracking
• Ensure timely delivery coordination and follow-ups
• Maintain inventory accuracy and optimum stock levels
• Coordinate logistics, dispatch, and delivery planning
• Provide sales and cross-collaboration support

Skills

Order TAT adherence

On-time delivery

Customer satisfaction

Inventory accuracy

Operational efficiency

Collections/invoicing support

Job description

Responsibilities

• Accurate order punching and end-to-end order tracking
• Ensure timely delivery coordination and follow‑ups
• Maintain inventory accuracy and optimum stock levels
• Coordinate logistics, dispatch, and delivery planning
• Provide sales and cross‑collaboration support

Required Candidate Profile

• Order TAT adherence
• On‑time delivery
• Customer satisfaction
• Inventory accuracy
• Operational efficiency
• Assist in collections and ensure invoice/SOA delivery