Customer Care Executive

DuoJobs; Chalakudy; On-site; INR 145,000 - 223,000; Full time

Benefits offered by this job

Hostel facilities

Food facilities

Job summary

DuoJobs in Chalakudy, Kerala is seeking a polite and professional Customer Care Executive to handle customer inquiries and ensure a positive shopping experience. You will manage calls, emails, and social media interactions to guide customers.

Ideal candidates have 1-2 years of experience in customer care, excellent communication skills, and a customer-first attitude. The role offers an attractive salary package with hostel and food facilities provided.

Qualifications

• 1-2 years of experience in customer care.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries via phone, email, and social media.

Responsibilities

• Attend to customer calls and inquiries regarding products and services.
• Resolve customer complaints via phone, email, or social media.
• Assist customers with product information and availability.
• Coordinate with the sales team to ensure customer satisfaction.

Skills

Customer service

Communication

Job description

Job Title

Customer Care Executive

Location

Chalakudy, Kerala

Experience

1-2 Years

Salary

₹13,000 - ₹20,000 per month

Job Description

We are looking for a polite and professional Customer Care Executive to handle customer inquiries and ensure a positive shopping experience.

Key Responsibilities

• Attend to customer calls and inquiries regarding products and services.
• Resolve customer complaints via phone, email, or social media.
• Assist customers with product information and availability.
• Coordinate with the sales team to ensure customer satisfaction.

Benefits

• Hostel and Food facilities available.
• Attractive salary package.