Customer Care Executive

Richa Singla; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

MRJewels in Bengaluru's Indiranagar area is seeking a customer service professional to maintain high NPS by addressing customer issues effectively. Collaborate with cross-functional teams to resolve problems and ensure exceptional service at all times.

The role offers opportunity to work with an premium designer jewellery brand serving customers across India and international markets via online store and retail outlet.

Responsibilities

• Maintain high NPS through effective problem solving
• Collaborate with teams for issue resolution
• Provide exceptional customer service at all times

Job description

Responsibilities:

• Maintain high NPS through effective problem solving
• Collaborate with teams for issue resolution
• Provide exceptional customer service at all times

Skills highlighted with ‘‘ are preferred keyskills

MRJewels is a fast-growing jewellery brand offering premium designer jewellery for everyday, festive and wedding occasions. We serve customers across India and international markets through our online store and retail outlet in Indiranagar, Bengaluru