CUSTOMER CARE ASSOCIATE

Multiplier; Siliguri; On-site; INR 228,000 - 308,000; Full time

Job summary

Multiplier is seeking a Customer Care Associate in Siliguri, West Bengal for a full-time role with a monthly income around 24,000 Rs. You will lead and support the sales team in the assigned territory, set attainable targets, monitor performance, and relay feedback to senior management.

Travel to customers within the area to present offerings, build brand awareness, and use calls, emails, and face-to-face meetings to close sales and strengthen customer relationships.

Qualifications

• Experience in sales coordination and team guidance.
• Ability to set and track sales targets.
• Willingness to travel within the territory.

Responsibilities

• Coordinate and train the sales team in the territory.
• Set achievable sales targets and monitor performance.
• Motivate the team to meet or exceed targets.
• Collect customer feedback and report to senior management.
• Travel to customers within the area to present offerings and build brand awareness.
• Close sales through outbound calls, emails, and in-person meetings.

Job description

CUSTOMER CARE ASSOCIATE

SILIGURI, WEST BENGAL Full Time 24000Rs. - 24000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales