CUSTOMER SERVICE ASSOCIATE

Multiplier; Raipur; On-site; INR 167,000 - 335,000; Full time

Job summary

Multiplier in Raipur, Chhattisgarh, is hiring a Customer Service Associate for a full-time role. You will support the sales team in the assigned territory, coordinate training, and participate in target setting.

Daily tasks include following up with customers, handling outbound calls and emails, visiting clients to present offerings, and gathering feedback for senior management to inform strategy.

Responsibilities

• Managing and guiding the sales team in the assigned territory.
• Setting reasonable sales targets for the team.
• Monitoring performance and motivating team members to achieve targets.
• Collecting customer feedback and reporting to senior management.
• Traveling to potential and existing customers to present offerings and build brand awareness.
• Handling outbound calls, emails, and face-to-face meetings to close sales.

Job description

CUSTOMER SERVICE ASSOCIATE

RAIPUR, CHHATTISGARH Full Time 15000Rs. - 30000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales