Customer and Technical Support Representative

Arise Solutions Inc.; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Arise Solutions Inc. is seeking a Customer/Technical Support representative (Voice/Non Voice) in Jaipur.

You will act as the frontline for customer experience, troubleshooting issues, and providing clear, empathetic assistance across chat, email, and phone. The role focuses on timely problem solving, accurate information delivery, and maintaining high customer satisfaction through effective communication and product knowledge.

Qualifications

• Troubleshoot customer issues and provide clear, empathetic responses.
• Assist via chat, email and phone with accurate information.

Responsibilities

• Handle voice and non-voice support channels.
• Deliver timely solutions and maintain customer satisfaction.

Job description

Customer/Technical Support (Voice/Non Voice) at Jaipur

As a Representative, you’ll be the frontline of our customer experience. You will assist users by troubleshooting issues, answering questions, and providing timely, empathetic, and accurate solutions via chat, email, and phone.

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