Customer Support Executive

SKS Global Business Solutions; Lucknow; Presencial; INR 200.000 - 260.000; Jornada completa

Descripción de la vacante

SKS Global Business Solutions in Lucknow, India, is seeking a customer support associate to handle incoming calls and emails, ensuring prompt, accurate responses and a courteous customer experience.

You will resolve issues with empathy, work to maintain high NPS through clear communication, and collaborate with product and technology teams to suggest improvements.

Responsabilidades

• Manage incoming customer calls via phone and email
• Resolve issues promptly with empathy and accuracy
• Maintain high NPS through effective communication
• Collaborate with teams on product improvements

Descripción del empleo

Posted: 1 day ago Openings: 1 Applicants: Less than 10

Responsibilities

• Manage incoming customer calls via phone and email
• Resolve issues promptly with empathy and accuracy
• Maintain high NPS through effective communication
• Collaborate with teams on product improvements

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