CSR

IT Cube Solutions Private Limited; Pune District; On-site; INR 201,000 - 290,000; Full time

Job summary

IT Cube Solutions Private Limited is hiring for an CSR in an international voice process with immediate joiner. You will contact leads by phone to generate appointments, follow a natural script, listen attentively, and handle objections.

Candidates with good communication, basic MS Office skills, and willingness to work shifts are encouraged to apply. Fresher-friendly role with at least 6 months of experience preferred; knowledge of market trends and proactive communication are valued.

Qualifications

• Strong oral and written communication abilities.
• Effective communicator with fluent English.
• Computer literate with MS Office tools.
• Willing to adapt to shifting schedules and extended hours.

Responsibilities

• Contact leads over the telephone to generate appointments.
• Follow a natural, unrehearsed call script.
• Listen attentively and explain clearly at a slow pace.
• Handle objections on calls effectively.
• Ask for the best person to call and preferred calling times.

Education

Undergraduate candidates eligible

6 months experience minimum

Excellent phone etiquette

Oral and written communication

Interpersonal skills

MS Office proficiency

Self-motivated

Willing to work in shifts/extended hours

Immediate joiner

Tools

MS Office

Job description

Hiring for "CSR " for international Voice process (Immediate Joiner)

Duties and Responsibilities

• You are responsible for contacting leads over the telephone to generate appointments
• The script should sound natural and unrehearsed.
• Need to listen attentively and speak slowly with complete explanation.
• Should be able to handle objections on call.
• Request the name of the best person to call and ask when it's best to call

Job Specifications

• Should have good Oral and written communication.
• An effective communicator, probably fluid with what he/she is speaking.
• Should be a computer literate.
• Should be flexible enough to adapt to any environment or changes happening in the sector.
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
• Should also have a clear view of what the current market trend is.
• Good exposure in MS Office tools
• Should possess excellent communication skills.
• Should be proactive and should be in a position to comprehend to requests sent via emails or other modes of communication.
• Self-motivated & is Open to work in any shift & extended hours
• Should be able to join immediately.
• Fixed Sat/Sun week off.

Qualifications

• Any Fresher can apply (undergraduates are Eligible )
• At least minimum of 6 months work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills