CSR

HROne; Jath; On-site; INR 167,000 - 246,000; Full time

Job summary

Sub-K IMPACT Solutions Limited in India is hiring a Customer Service Representative (CSR) to handle daily customer interactions, source new business, and nurture relationships in a fast-paced, customer-facing environment, driving growth through acquisition and retention.

The role requires strong communication, willingness to travel locally, and availability from 9:30 AM to 6:30 PM. Freshers and experienced candidates are welcome, with wages aligned to state minimums.

Qualifications

• Education: No specific educational qualification required; candidates with education below intermediate are welcome.
• Experience: Open to both fresher and experienced candidates.
• Language: Local language proficiency is essential.

Responsibilities

• Source Business: Actively seek and source business from your assigned geography, building new customer relationships.
• Business Growth: Build business volume and drive growth through customer acquisition and retention.
• Customer Relationship Management: Maintain and enhance relationships with existing customers to ensure high satisfaction and repeat business.
• Explore Opportunities: Identify and explore new business opportunities to expand customer base and revenue generation.
• Travel: Willingness to travel locally on a daily basis to meet business demands.

Skills

Strong communication

Interpersonal skills

Self-motivation

Education

No formal education required

Job description

Job Description: Customer Service Representative (CSR)

Position: Customer Service Representative (CSR)

Timings: 9:30 AM to 6:30 PM

Compensation

• Fresher: Minimum Wages as per state regulations
• Experienced: According to company standards

Job Responsibilities

• Source Business: Actively seek and source business from your assigned geography, building new customer relationships.
• Business Growth: Be responsible for building business volume and driving growth through customer acquisition and retention.
• Customer Relationship Management: Maintain and enhance relationships with existing customers to ensure high satisfaction levels and repeat business.
• Explore Opportunities: Identify and explore new business opportunities to expand customer base and revenue generation.
• Travel: Willingness to travel locally on a daily basis to meet business demands.

Requirements

• Education: No specific educational qualification required. Candidates with education below intermediate are welcome to apply.
• Experience: Open to both fresher and experienced candidates.
• Transportation: 2-wheeler is mandatory, along with an active driving license.
• Documentation: Aadhar card, PAN card, and educational documents are required.
• Language: Local language proficiency is a must.
• Gender: Both male and female candidates are welcome to apply.

The company is committed to diversity and does not discriminate on the basis of gender, caste, religion, disability, or sexual orientation.

Skills

• Strong communication and interpersonal skills.
• Business-driven mentality with an eagerness to explore new business avenues.
• Self-motivated and goal oriented. Note: Candidates must be flexible to work in a fast-paced, customer-facing environment and possess a positive, can-do attitude.

Company Sub-K IMPACT Solutions Limited

Department Operations

Designation Customer Service Representative