Cruise Travel Sales Executive

S R Infotech Solutions; Telangana; On-site; INR 250,000 - 400,000; Full time

Job summary

S R Infotech Solutions is seeking a travel consultant to handle customer enquiries, convert leads into bookings, and recommend cruises, holidays, and travel packages. You will provide accurate information on itineraries, hotels, flights, transfers, and cruise packages, while building strong customer relationships and delivering excellent service.

You will follow up on enquiries, aim for sales targets, stay updated on cruise products and trends, and maintain precise customer and booking data.

Qualifications

• Previous travel industry experience is essential.
• Experience in cruise sales or holiday sales is highly desirable.
• Excellent verbal and written communication skills.
• Confident speaking with customers over the phone and by email.
• Strong sales and negotiation skills.
• Good knowledge of UK holidays, cruises and international destinations.
• Excellent customer service and attention to detail.
• Ability to work independently as well as part of a team.

Responsibilities

• Handle customer enquiries and convert leads into bookings.
• Recommend suitable cruises, holidays, destinations and travel packages.
• Provide accurate information on itineraries, hotels, flights, transfers and cruise packages.
• Build strong relationships with customers and provide excellent service.
• Follow up on enquiries and maximise sales opportunities.
• Work towards individual and team sales targets.
• Keep up to date with cruise products, destinations, offers and travel trends.
• Maintain accurate customer and booking information.

Skills

Travel industry experience

Cruise sales experience

Verbal and written communication

Sales and negotiation

UK holidays knowledge

Customer service

Tools

Booking/CRM systems

Job description

Role & responsibilities

Key Responsibilities

• Handle customer enquiries and convert leads into bookings.
• Recommend suitable cruises, holidays, destinations and travel packages.
• Provide accurate information on itineraries, hotels, flights, transfers and cruise packages.
• Build strong relationships with customers and provide excellent service.
• Follow up on enquiries and maximise sales opportunities.
• Work towards individual and team sales targets.
• Keep up to date with cruise products, destinations, offers and travel trends.
• Maintain accurate customer and booking information.

Essential Skills & Experience

• Previous travel industry experience is essential.
• Experience in cruise sales or holiday sales is highly desirable.
• Excellent verbal and written communication skills.
• Confident speaking with customers over the phone and by email.
• Strong sales and negotiation skills.
• Good knowledge of UK holidays, cruises and international destinations.
• Excellent customer service and attention to detail.
• Ability to work independently as well as part of a team.
• Target-driven, motivated and commercially minded.
• Good computer skills and ability to use booking/CRM systems.

Personal Attributes

• Friendly, professional and confident manner.
• Passionate about travel and delivering great customer experiences.
• Positive attitude with a strong willingness to learn.
• Organised and able to manage multiple enquiries.
• Able to work under pressure in a fast-paced travel environment.

What We Offer

• Competitive salary with attractive sales incentives.
• Opportunity to work with a growing cruise and travel brand.
• Career development and training opportunities.
• A friendly and supportive working environment.
• Opportunity to work with a wide range of cruise lines and worldwide destinations.